Austria – Helpdesk and support services – Unterstützungsleistungen First Level Support, Monitoring und IT-Support Manager
Tender description
Abschluss eines Rahmenvertrages zur laufenden Erbringung von Unterstützungsleistungen im Bereich First Level Support, IT-Support Management, Schulungen sowie IT-Monitoring und Alarmierung (Betriebsüberwachung). Die Leistungen sind in einer besonders sicherheitssensiblen IT-Umgebung mit anspruchsvollen Anforderungen an Verfügbarkeit, Stabilität, Prozesssicherheit und Reaktionsgeschwindigkeit zu erbringen.
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